We’ve created a mobile platform, making the real estate sales process dramatically more efficient. Our platform is easy to use, likeable, accessible on the go and works seamlessly with third-party applications. At SweepBright, we cut through the bullshit, take responsibility, work fast and independently & love to get stuff done. Sounds like you? If so, we promise you a hell of a ride!
As a customer success hero, you’ll be the ‘hero’ that saves the day for our customers. Helping customers get the most out of SweepBright is what drives you. In fact, customer satisfaction means the world to you. In your job, you will
onboard new users from all over the globe
ensure successful implementations and escalate critical onboarding issues from customers
report bugs to our R&D team and follow-up towards our customers
respond to questions and solve problems from customers or trial users via chat, video-call or by email
make sure our Knowledge Base stays up-to-date
identify user training needs and help organise trainings/webinars